Return and Refund Policy
At Divine NKB Naturals, we prioritize product hygiene, purity, and quality. Due to the nature of our products
such as Solid Perfumes, Agarbatti, Dhoop sticks, and related Fragrance items, we do not accept returns or
exchanges once the product is delivered.
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Non-Returnable Products
All our products are classified as non-returnable due to hygiene and safety reasons. Once opened or used,
these items cannot be resold or reused, ensuring the highest quality standards for every customer.
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Exceptions (Damaged or Incorrect Items)
We only accept return or replacement requests in the following cases:
- Product received is damaged or broken
- Wrong product delivered
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Proof Requirement
To process such requests, customers must:
- Share clear unboxing video and photos
- Raise the request within 48 hours of delivery
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Replacement Policy
- Eligible cases will receive a replacement product
- No refunds will be processed unless replacement is not possible
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No Return Conditions
- Used or opened products
- Change of mind
- Fragrance preference issues
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Contact Us:
For any issues, please contact us at:
Email id: divinenkbn@gmail.com
Contact No.: 9881988294